Troubleshooting Guide
Solutions for common issues and problems
Common Issues
Find solutions to common problems and learn how to resolve them quickly.
Authentication Issues
Login Problems
- Unable to Sign In
Check your credentials and ensure your account is activated.
- Social Login Failed
Verify that you've enabled the correct authentication providers.
- Session Expired
Clear browser cache and cookies, then try logging in again.
API Integration
Connection Issues
- API Key Invalid
Verify your API key is correct and has the necessary permissions.
- Rate Limiting
Check your current usage and consider upgrading your plan if needed.
- Timeout Errors
Implement proper retry logic and error handling in your requests.
Performance Optimization
Slow Response Times
- High Latency
Consider using a closer region or implementing caching strategies.
- Memory Usage
Monitor and optimize your application's memory consumption.
- Connection Pooling
Implement proper connection pooling for database operations.
Still Need Help?
If you can't find a solution to your problem, please contact our support team for assistance.